Privacy Policy

The Temp Company is a trading name of Men at Work Canterbury Limited and Men at Work Wellington Limited, part of MW Group. If you work with or apply to our Wellington branch, Men at Work Wellington Limited holds your information. For our Blenheim, Christchurch and Timaru branches, Men at Work Canterbury Limited holds it.

This policy applies to personal information we collect through our website, including:

• the Apply for Work form
• the worker onboarding form
• the Request Staff, Find Talent and Contact forms
• phone calls, emails and meetings with our team

When you apply for work

• name, email address, phone number and the town or city you live in
• the branch you are applying to and your earliest start date
• your driver licence class
• your work experience and anything you tell us about yourself
• your confirmation that you understand drug and alcohol testing and criminal history checks may be required

When you complete onboarding

• full name, preferred name, date of birth, phone, email and home address
• whether you have a criminal conviction, and any details you give us
• your legal status in New Zealand, and your work visa if you have one
• IRD number, bank account number, tax code, KiwiSaver status and contribution rate, and any IRD opt-out letter
• your ethnic background
• emergency contact details and any emergency or medical information you choose to give us
• driver licence number, version, class, endorsements, expiry date, and photos of the front and back of your licence
• traffic management qualifications, National Student Number, NZTA warrant ID and evidence of qualifications
• clothing and boot sizes for PPE
• your agreement to our Consent to Drug Testing policy, Code of Conduct and declaration, and whether you give permission for us to use work photos or videos of you

Drug and alcohol testing

Drug and alcohol testing is carried out in-house by our qualified testers and by The Drug Detection Agency (TDDA). Results are held in TDDA’s online portal and may also be stored in SmartRoads by our co-ordinators. We handle test results under our Drug and Alcohol Policy, limit access to the people who need them, and use them only to make decisions about your work and site safety.

When you contact us or request staff

• your name, company name, email address, phone number and branch
• details of the staff you need, or your message

When you use our website

• your IP address, which we use briefly to limit repeated form submissions and block spam
• a security check by Cloudflare Turnstile when you submit a form, which confirms you are a person and not an automated program
• technical error reports when something goes wrong on the site. Text and form fields are masked in these reports, so the details you type are not captured.

We do not use advertising or analytics cookies.

We collect your information to:

• assess your application and match you with suitable work
• employ you and pay you correctly, including tax, KiwiSaver and other deductions we must make by law
• confirm your right to work in New Zealand
• check your driver licence, qualifications and, where required, criminal history
• keep you and others safe at work, including drug and alcohol testing and emergency contact
• supply PPE that fits
• respond to enquiries and staff requests from clients
• protect our website from spam and misuse

We only ask for information we need for these purposes. If you do not give us information we need, such as your IRD number or right to work evidence, we may not be able to employ or place you.

We share only what each party needs:

• Clients (host businesses): your name, relevant experience, qualifications and availability when we place you. We do not share your IRD number, bank details, ethnicity or medical information with clients.
• Men at Work: for shared administration, payroll and HR, and when we place you on traffic management work with Men at Work crews.
• Government agencies: Inland Revenue for tax and KiwiSaver, Immigration New Zealand to confirm your right to work, and other agencies where the law requires it.
• Checking and testing providers: The Drug Detection Agency (TDDA) for drug and alcohol testing, the Ministry of Justice for criminal history checks (with your consent), and qualification or licence verification.
• Service providers who run our systems: SmartRoads (timesheets and job records), Xero and iPayroll (payroll), Microsoft 365 including SharePoint (email and records), website hosting (Vercel), email delivery (AutoSend), spam protection (Cloudflare), short-term submission limits (Upstash) and error monitoring (Sentry).

Some of these service providers store information outside New Zealand, including in the United States. We only use providers that protect personal information in a way comparable to the Privacy Act 2020.

• Website form submissions are sent securely to the relevant branch inbox. Our website does not keep a copy of what you submit.
• Records used to limit repeated submissions are deleted automatically: IP addresses after 60 seconds and email addresses after 10 minutes. A one-way code used to stop duplicate applications is deleted after 5 minutes.
• Employee records are kept in SmartRoads, Xero, iPayroll and Microsoft 365, and only staff who need them for their role can access them.
• Our website uses encrypted connections (HTTPS).

• Applications that do not lead to work: deleted once we decide not to proceed.
• Employee records: for as long as you work with us, then for the periods the law requires. Payroll, tax and wage records are kept for at least 7 years.
• Drug and alcohol test results: held by TDDA under its own retention policy.
• Client enquiries and staff requests: kept only as long as we need them.

When we no longer need information, we delete or destroy it securely.

You can ask us:

• for a copy of the personal information we hold about you
• to correct information that is wrong

Making a request is free. We will respond as soon as we can, and within 20 working days. If we cannot correct the information, you can ask us to attach a statement of the correction you wanted.

If you have a concern about how we handle your information, contact our Privacy Officer first. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.

We may update this policy from time to time. The latest version will always be on this page, with the date it took effect.